Privacy Policy

1. What Personal Data We Collect and Why We Collect It

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features.

We receive and store any personally identifiable information you enter on the website, whenever you shop with Ambic Manufacturing — online, through our catalogs, or directly with the company, or information you give us in any other way, such as by subscribing to our catalogs, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, and email address. If you use a credit or debit card, we will also include your account number. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

2. How We Use the Information We Collect

We use the information we collect for various purposes, including:

• To complete your purchase transactions
• To provide the services you request
• To send you our catalogs and other offerings by mail
• To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
• To notify you of product recalls or provide other information concerning products you have purchased
• To improve our merchandise selections, customer service, and overall shopping experience

3. Security

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security.

We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorised access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

4. Online Account Registration

To make online shopping faster and easier, you may register on the Ambic Ltd website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to log out at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

5. Email

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive email from Ambic Manufacturing or its affiliates, you can click on the “Unsubscribe” link at the bottom of any email communication sent by us.

Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

6. Contact Forms

In our contact forms, we collect your name and email address only for the purpose of replying to your query or message. We do not store these details in our database and they are used only to send an automated email to us at sales@ambicmanufacturing.com.

We do not retain these details and we do not pass them to any third parties for any purpose whatsoever, unless you specifically request to enter into ongoing dialogue with us or become a customer.

7. Online Surveys

Our online surveys are created to collect marketing information or customer preferences. We also collect your name, school name or organisation, position, email address, and telephone contact number in order to identify trends within different organisations and differentiate between responses.

We collect your email address to allow us to send an automated email with a one-off discount code as a reward for submitting your survey. While we retain your personal details as part of our survey collection data, we will not use these details for any other marketing purposes or for unsolicited contact without your express permission. We also will not share or pass on these details to any third parties outside our company.

8. Cookies

A “cookie” is a small data file stored by your Web browser on your computer or mobile device. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us.

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the website, as well as to identify the pages you click on during your visit. You can disable cookies in your browser, but some parts of our website may not operate correctly. We may also use web beacons and other technologies to help track communications and measure effectiveness.

9. Embedded Content from Other Websites

Our website may include embedded content from other websites, such as videos, images, articles, etc. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

10. Analytics

We use Google Analytics to study our visitor statistics and make informed decisions about our website. If you don’t want to be tracked (although no personal information is gathered other than your IP address), you can click the link below to opt out of analytics tracking.

11. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically. For registered users, we store personal information in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

12. What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes. You can contact us at sales@ambicmanufacturing.com or via our contact page.

13. Where We Send Your Data

The Ambic Ltd Group: All information we collect may be shared among all Ambic Ltd departments including accounts, website management, and sales.

Service Providers: We may disclose information to outside companies to help provide our products and services. These companies are required to keep information confidential and only use it for the services they provide.

Business Transitions: We may transfer or share personal information in the event of a merger, acquisition, or sale of assets. You will be notified if your personal information will be used contrary to this policy.

Compliance with Law: We may provide access to information when legally required or to protect our rights, website security, or public safety.

14. How We Protect Your Data

Our website is protected by a secure password system with brute force hacking prevention software. We also run daily scans to detect viruses, malware, or unauthorized changes to the code.

15. Further Information

For further information regarding our privacy policy or any other query, you can write to us at: